New Opportunity: Why Nostalgia is not just a thing of the past, but the present!

by podcast on November 27, 2021
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podcastNew Opportunity: Why Nostalgia is not just a thing of the past, but the present!

Our Competition is Beating Us, Despite the Fact We Are Better Than Them. Why?

by podcast on November 20, 2021
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podcastOur Competition is Beating Us, Despite the Fact We Are Better Than Them. Why?

This is the Most Powerful Tool in Your Armory, But Do You Understand Why?

by podcast on November 13, 2021
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podcastThis is the Most Powerful Tool in Your Armory, But Do You Understand Why?

The 5 Rules to Dramatically Improve The Way you Deal with Customer Complaints

by podcast on November 6, 2021
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podcastThe 5 Rules to Dramatically Improve The Way you Deal with Customer Complaints

I Am Really Frustrated! Why Can’t My Boss See The Need to Change?

by podcast on October 30, 2021
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podcastI Am Really Frustrated! Why Can’t My Boss See The Need to Change?

Is Customer Experience Dying? The Three Pioneers of The Movement Debate

by podcast on October 23, 2021
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podcastIs Customer Experience Dying? The Three Pioneers of The Movement Debate