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The Intuitive Customer

Home 5 The Intuitive Customer Podcast - CX Podcasts 5 Facebook mistakes: What can we learn?
Facebook mistakes: What can we learn?
Home 5 The Intuitive Customer Podcast - CX Podcasts 5 Facebook mistakes: What can we learn?
Facebook mistakes: What can we learn?

Facebook is a glimpse into the future for most businesses. Colin Shaw and Professor Ryan Hamilton discuss the recent controversy and the implications. What can we learn from the Facebook scandal? What are they doing with data? What action should we be taking?