Connecting-Satisfaction-With-Behavior-Does-The-Service-Profit-Chain-or-The-Employee-Engagement- Profit-Chain-Still-Work-Michael-Lowenstein-featured-image

Connecting Satisfaction With Behavior: Does The Service-Profit Chain (or The Employee Engagement-Profit Chain) Still Work?

by Michael Lowenstein on July 13, 2016
Michael LowensteinConnecting Satisfaction With Behavior: Does The Service-Profit Chain (or The Employee Engagement-Profit Chain) Still Work?