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Are you ready? These are the 14 opportunities & risks you face in 2024

Are you ready? These are the 14 opportunities & risks you face in 2024

 

We British look at the world as if the glass is half empty. By contrast, Americans look at the world as if the glass is half full. So, when I share some statistics I read regarding customer satisfaction and leveraging behavioral economics, some of which I felt very glass-half-empty about, I hope a few of you, with your half-glass-full dispositions, will help me see the bright side.

Let’s begin with an area of game-changing opportunity:

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