Conference Speaking
Beyond Philosophy's Founder & CEO
Colin doesn't believe conference speaking is a one-way experienec. His speeches often include audience and brand participation - making live calls from the stage to illustrate the good, the bad and the ugly of customer experiences.
His media appearances include : CNN, BBC TV, BBC Radio 4 & 5, LBC Radio and ITN Radio. The North American and European Conferences on Customer Management. Internal conferences including Bell Canada, Dell, T-Mobile, Barclays, and the Bermuda Tourist Board, to name but a few.
BioColin Shaw is the Founder & CEO of Beyond Philosophy, the world’s Thought Leaders in Customer Experience. He is a successful International author of four best-selling books
Colin spent over twenty years working in blue chip organizations. As Senior Vice President of Customer Experience, for one of the world’s largest companies, he led 3,500 people across the globe. He knows how businesses work. Colin is an accomplished speaker, having delivered a number of keynote addresses. He has a very interacting style. He walks into the audience and engages them with thought-provoking questions. He also uses humor to get his messages across with simple anecdotes on day to day experiences. He can really motivate an audience to take on board the principles of Customer Experience. Owing to his expertise, Colin has appeared as a commentator many times on TV and radio, including CNN and the BBC. He is a member of the National Speakers Association. Colin now indulges in his real passions, strategic thinking, conference speaking, writing books, and advising boards of companies. Colin is a member of the Professional Speakers Association and enjoys a hectic conference speaking schedule. Speaking TopicsColin is an expert and world Though Leader on Customer Experience. He can craft a presentation or workshop to fit customized audience needs. Customer Experience: Future trends and Insights More info on the upcoming book What drives value in a Social media experience DOWNLOAD FULL BROCHURE OF COLIN'S CONFERENCE SPEAKING (PDF) ReadingsBuilding Great Customer Experiences (2002) Revolutionize Your Customer ExperiencE (2004) The DNA of Customer Experience: How Emotions Drive Value (2007) Customer Experience future trends & insights (2010)
|
