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AUTHENTIC EMOTION MEASUREMENT


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What if you could discover how your customers really feel at each moment of interaction in real time? What could you do with that information?

We will be exploring the use of Facial Emotional Recognition and how it could help you improve your Customer Experience, optimized marketing ROI and improved conversion rates.

Emotions drive our attitudes and behavior towards organizations. They are the prime candidate to turn thinking into behavior. Facial Emotion Recognition technology allows us to gain an in-depth and unbiased understanding of customer emotions along the interaction in an unintrusive way.

Learn how you could:

  • Measure your customers’ (and employee) emotions
  • Assess your current digital or in-store experience
  • Evaluate the impact of your marketing content
  • Understand your customer’s Peak emotions and how they feel at the End
Werner KwiatkowskiAuthentic Emotion Measurement