Employee Ambassadorship
This self assessment has been designed to help identify how, and how effectively, enterprise culture helps shape employee behavior and the delivery of customer value, with employee ambassadorship as an optimal state.
The Intuitive Customer
The purpose of this document is to help you assess where your organization is today, challenge your thinking and define what you need to do to move your customer-driven growth to the next level.
CX Health Check
This survey is designed to fit a broad range of organizations across different industries and different levels of customer-driven growth maturity, because of the depth of the expected respondents some questions or answers may be not entirely suited to your situation but try to pick the answer that is in the spirit of your situation.
