Language Tools to Influence Customers

LANGUAGE TOOLS TO INFLUENCE CUSTOMERS

What you will learn:

  • Why language is key in helping us to create positive experiences for customers
  • Simple yet effective language tools to help in structuring your conversations with customers.
  • Frameworks for dealing with difficult and emotional customers

One to one training run by:

Colin Shaw
Colin’s Bio

Derek Blackburn
Derek’s Bio

Buy 3 sessions at the same time  and get 20% discount

Get in touch
Werner KwiatkowskiLanguage Tools to Influence Customers