Training Courses

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Customer Centricity Assessment – New

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Advanced Customer Experience Management

Friday, 3rd of Jun 2016 through Friday, 22nd of Jul 2016

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Following on from the success of our Foundation Customer Experience Management (CEM) Certification course, we are pleased to announce the launch of the Advanced CEM Certification program. The course offers a series of 8 'live' webinar modules, packed ...

Foundation Customer Experience Management Certification Program

Friday, 8th of Apr 2016 through Friday, 20th of May 2016

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Run by Beyond Philosophy experts, the Foundation Customer Experience Management (CEM) Certification Program, is run over a series of 7 LIVE webinar sessions. The training course has been developed to give you powerful knowledge, helping you and your organ...

Customer Centricity Assessment

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Customer Experience Measurement

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Assessing CX through the Customer’s Perspective

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Employee Engagement

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Customer Experience Evangelist

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Examining Consumer Psychology

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Turning Strategy into Action – The Pyramid

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