Colin Shaw, Founder & CEO, Beyond Philosophy said “this is a proud day for everyone at Beyond Philosophy. It’s a recognition of the great work the team have done in helping our clients improve their customer experience and attain business value. For example one of our clients, Ricoh printers, improved their customer experience by 34 points in 30 months which led to a 10% rise in printer sales. It’s that type of result that differentiates us in the market. We were also very pleased to be highest ranked boutique consultancies, and performing just below the large companies”.
Where are you today with your Customer experience? We recommend you spend 5 minutes now and take a short CX Healthcheck self assessment to see how your organization is performing. It’s free and will benchmark you against hundreds of other companies. By completing a few multiple choice questions you will understand what you need to do to take your Customer Experience (CX) to the next level. We will be happy discuss your results if you wish, with no obligation.